• General

  This website (the “Site”) is owned and run by Caela Bennett, trading as The Flow State Alchemist (“Caela Bennett”, “I”, “Me”).

  By using this Site, you agree to follow these Terms & Conditions, along with my Privacy Policy, and any extra terms that may apply to specific parts of the Site or to certain products and services I offer. Simply accessing or using the Site in any way — whether manually or automatically — means you accept these Terms & Conditions.

  I may update these Terms & Conditions from time to time or add new ones. If I do, I’ll post the changes here on the Site. By continuing to use the Site after updates are posted, you agree to the new version of the Terms & Conditions.

• Coaching Disclaimer

  My role as a coach is not to prescribe or assess micro- and macronutrient levels; provide healthcare, medical, or nutrition therapy services; or to diagnose, treat, or cure any disease, condition, or other physical or mental ailment of the human body. Instead, I serve as a mentor and guide, trained in holistic health coaching, to support clients in reaching their own health and mindset goals through positive, sustainable lifestyle changes.

  My services are for educational and wellness purposes only. I am not acting in the capacity of a doctor, licensed dietician-nutritionist, psychologist, or other licensed professional. Any advice provided is not intended to replace the advice of such professionals. If you are under the care of a healthcare provider or currently using prescription medications, you should discuss any lifestyle or dietary changes — including supplements — with your doctor. Do not discontinue any prescription medications without consulting your healthcare provider.

  If you choose to work with me, you acknowledge that the information provided is not medical or nursing advice and is not a substitute for professional healthcare.

• Health, Wellness, and Mindset Content on the Site

  Neither Caela Bennett nor my owners, officers, directors, employees, subsidiaries, affiliates, licensors, service providers, content providers, or agents are doctors, licensed dietician-nutritionists, psychologists, or other licensed professionals.

  Nothing contained on this Site is intended to be, or should be construed as, medical or healthcare advice. The Flow State Alchemist exists for educational and wellness purposes only, and the materials and information provided are for general informational purposes.

  The education and information presented on the Site is intended for a general audience and does not constitute personalised advice tailored to any individual.

• Programme Disclaimer

  The information contained in this programme, including but not limited to content in any format (videos, guides, worksheets, or other materials), is based on sources and information reasonably believed to be accurate at the time it was created. However, the material covers topics related to health, wellness, mindset, and personal development, which are constantly evolving. This includes ongoing developments in science, lifestyle, nutrition, and related fields, as well as legal and compliance considerations in South Africa. Therefore, while I strive for accuracy, the completeness and current applicability of the materials cannot be guaranteed.

  The materials provided do not constitute legal, financial, tax, medical, or other professional advice. You should use the contents of this programme as a general guideline rather than a definitive source of information. Where appropriate, you should consult your own licensed professionals (e.g., doctors, dieticians, lawyers, accountants) for advice specific to your situation.

  Any case studies, examples, or illustrations included in the programme are for educational purposes only and do not guarantee that you will achieve similar results. Your results may vary significantly based on factors such as your personal health, lifestyle, effort, environment, and other circumstances outside my control.

  The information provided in this programme is sold and provided on an “as is” basis. Caela Bennett, trading as The Flow State Alchemist, does not guarantee or promise any specific results or outcomes from your use of this programme. You acknowledge that your results are your own responsibility.

  In particular, Caela Bennett, trading as the flow state alchemist, shall not be liable for any damages or costs of any kind, including but not limited to direct, indirect, consequential, special, incidental, or other costs or damages, beyond the purchase price of the programme or product. These limitations may be affected by South African law and may be applied differently depending on your circumstances.

• Other Disclaimers

  Links to Other Websites

  From time to time, this Site may include links to third-party websites. These links are provided for your convenience only. I, Caela Bennett, do not control or endorse these sites, nor am I responsible for the content, products, services, or information provided by them. If you choose to access third-party websites through this Site, you do so at your own risk.

  Any views, advice, products, services, or information shared by third parties are solely those of the author or provider and do not necessarily reflect the views of Caela Bennett. I make no guarantees about the accuracy, reliability, or usefulness of content created by third parties.

  Warranties

  All information, services, and products on this Site are provided “as is” without warranties of any kind, either express or implied. To the fullest extent permitted by law, I disclaim all warranties, including (but not limited to) implied warranties of fitness for a particular purpose and merchantability. I do not guarantee that the Site will always function without errors, interruptions, or technical issues, or that it will be free from viruses or other harmful components.

  Indemnification

  By using this Site, you agree to defend, indemnify, and hold harmless Caela Bennett (trading as the flow state alchemist), my affiliates, agents, and representatives from any claims, damages, costs, or expenses (including legal fees) that arise out of your misuse of the Site, your violation of these terms, or your infringement of the rights of others.

• Online Commerce

  This Site may allow you to purchase products or services directly from me or via third parties. If you make a purchase from a third-party site linked here, that transaction is strictly between you and the merchant. I am not responsible for the quality, accuracy, or reliability of third-party products or services, nor for their payment, delivery, or data collection practices.

  You are responsible for ensuring that all purchases made through this Site are legitimate and lawful. By purchasing for yourself or another person, you confirm you have the legal right or consent to do so.

• Interactive Features

  This Site may include interactive features such as blogs, forums, groups, or chats. Please note:

  • You are solely responsible for any content you post or share.

  • You must not post unlawful, offensive, defamatory, or harmful material.

  • I reserve the right to remove any content, deny access, or suspend accounts at my discretion if these terms are breached.

  • Opinions shared by other users or contributors do not necessarily reflect my own views. I am not liable for any loss or damage caused by reliance on user-generated content.

• Registration and Passwords

  To access certain features, you may be required to register and provide accurate information about yourself. You are responsible for maintaining the confidentiality of your login details and for all activities carried out under your account. If you suspect unauthorised use of your account, you must notify me immediately.

  I cannot be held responsible for any loss or damage resulting from your failure to protect your password or account information.

• Payments & Refunds

  Your purchase of a product or service or ticket to an event may or may not provide for any refund. Each specific product, service, event, or course will specify its own refund policy.

  All payment terms for coaching services and programmes will be clearly outlined in the programme agreement provided once we decide to work together. Payments are expected to be made on time and in the manner specified in your agreement (e.g. upfront, instalment plan, or recurring billing).

  Late or Failed Payments: If a payment is missed or fails, access to coaching sessions or programme materials may be paused until the balance is settled.

  Coaching Services: Due to the nature of coaching, once sessions have commenced, payments are non-refundable. If you choose to discontinue coaching early, any remaining balance will still be due.

  Digital Products: All digital products are non-refundable, unless a specific exception is stated at the time of purchase.

  Rescheduling & Cancellations: Sessions may be rescheduled with a minimum of 24 hours’ notice. Sessions missed or cancelled with less than 24 hours’ notice may be forfeited at the discretion of the coach.

• Limitation of Liability

  Under no circumstances, including but not limited to negligence, shall Caela Bennett, trading as The Flow State Alchemist, or any of my affiliates, subsidiaries, or service providers, be liable for any direct, indirect, incidental, special, or consequential damages arising from:

  • Your use of, or inability to use, this website, messaging, emails, blogs, comments, products, services, or third-party materials made available through the Site or by me in any way, or

  • Any actions taken or decisions made based on the content of coaching services, programmes, online courses, or digital products,

  even if I have been advised of the possibility of such damages.

  This includes, but is not limited to, outcomes related to health, wellness, mindset, personal development, lifestyle, or business results. Your results may vary significantly depending on your personal effort, circumstances, health, and other factors beyond my control.

  You specifically acknowledge and agree that I am not responsible for any defamatory, offensive, or illegal conduct of any user or third-party.

  If you are dissatisfied with the Site, any materials, products, services, or these Terms & Conditions, your sole and exclusive remedy is to discontinue use of the Site and any related products or services.

  This Site and its materials are continually under development. Caela Bennett, trading as the flow state alchemist, makes no warranty, express or implied, as to the accuracy, completeness, or appropriateness of any content, products, or services for any purpose.

  To the fullest extent permitted by South African law, my liability — and the liability of my affiliates, subsidiaries, or service providers — is limited to the purchase price of the relevant product, programme, or service.

• Personal responsibility and release of healthcare-related claims

  Should we decide to work together, you acknowledge that you are fully responsible for your own life and well-being, as well as the lives and well-being of your family and children (where applicable), and for all decisions made during and after our work together. You expressly assume the risks of participating in my programmes, online courses, and coaching services, including (but not limited to) the introduction of new foods, supplements, and lifestyle changes.

  By engaging in coaching services, programmes, or online courses, you agree to release and hold harmless Caela Bennett, trading as The Flow State Alchemist, from any and all liability, damages, causes of action, allegations, suits, claims, or demands whatsoever, in law or equity, which you have now or may have in the future, arising from your participation in coaching services, programmes, and/or online courses — except in cases of gross negligence or wilful misconduct by Caela Bennett.

• Use of Content & Intellectual Property Rights

  My Content

  
  All content on this Site, including but not limited to text, graphics, logos, images, audio clips, video clips, course materials, coaching resources, digital downloads, and software, is the property of Caela Bennett, trading as The Flow State Alchemist, or my affiliates/licensors. This content is protected by South African copyright law (Copyright Act 98 of 1978), trademark law, and international intellectual property treaties.

  You are granted a limited, non-exclusive, non-transferable licence to view, download, and print a single copy of pages or materials from this Site for your own personal, non-commercial use only, provided all copyright and proprietary notices remain intact. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any of the content without my prior written consent. Any unauthorised use of the content may result in legal action.

  Your Content

  
  By submitting content (including comments, blog entries, photos, videos, or other materials) to me via the Site, social media, email, or other channels, you confirm that you own the rights to such content or have the necessary permissions to share it. You grant me a royalty-free, perpetual, worldwide licence to use, copy, modify, distribute, publicly display, and create derivative works from your content in any medium for any purpose. You also grant me the right to identify you as the author of your content where appropriate.

  I reserve the right, but not the obligation, to use, display, or remove submitted content at any time and for any reason.

• Termination

  I may suspend or end your access to this Site, or parts of it, at any time and without prior notice. If this happens, you will no longer be allowed to access the sections of the Site that have been terminated.

  Even if your access ends, certain parts of these Terms & Conditions will still apply — including rules about how you may use materials from the Site, as well as the disclaimers and limitations of liability.

• Dispute Resolution

  1. Governing Law
     These Terms & Conditions, and any disputes arising from them, shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.

  2. Informal Resolution First
     If you have any concerns or disputes, you agree to first try to resolve the matter informally by contacting me in writing at [email protected]. I will do my best to resolve the issue in good faith.

  3. Mediation
     If the dispute cannot be resolved informally, both parties agree to attempt mediation with an independent mediator based in South Africa before pursuing other legal remedies.

  4. Jurisdiction
     If legal proceedings are necessary, you agree that the courts of South Africa will have exclusive jurisdiction over the matter.

• Severability

  
  If any part of these Terms & Conditions is found to be invalid, unlawful, or unenforceable, that portion shall be deemed removed, but the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.

• Entire Agreement

  
  These Terms & Conditions, together with my Privacy Policy and any other legal notices published by me on this Site, constitute the entire agreement between you and Caela Bennett, trading as The Flow State Alchemist, with respect to the use of this Site, my coaching services, programmes, and digital products. They replace any prior agreements, discussions, or understandings (whether written or oral).

• Waiver

  
  If I do not enforce any right or provision under these Terms & Conditions, it shall not be considered a waiver of that right or provision. Any waiver will only be effective if it is expressly stated in writing by me.

• Governing Law

  These terms are governed by the laws of the republic of South Africa.

For any questions about these terms and conditions, please contact: